• Image of Sheffield City Centre at night. Photo by <a href="">William Navarro</a> on <a href="">Unsplash</a>

    Department of Service Sector Management Research Projects
    Vol. 1 No. 1 (2022)

    The Student Journal of Service Sector Management (SSM) Research has been established to publish the research of Tourism, Hospitality, Events and Food and Nutrition (THEFN) students in the Department of SSM at Sheffield Hallam University (SHU). The aim of this journal is to provide an avenue for disseminating students’ theoretical and industry-relevant research and to engage with students studying for an undergraduate and postgraduate degree in THEFN at SHU.

     We will be publishing papers as they are accepted and to start of this first issue we have the following papers:

    Understanding consumer behaviour when choosing self-catering accommodation - Alessia Pierella and Karen Soulby - pages 1-22

    An investigation into the impact of robotic service on service delivery and consumer experience - Emily Newbold and Alisha Ali - pages 23-55

    Members of the public’s comfort levels and emotional responses to breastfeeding in public vary with environment and privacy - Amy M. Furness, Cecile Morris, Craig Hirst and Anuradha Somangurthi - pages 57-69

    An exploratory study of food sustainability in fast food restaurant advertisement - George Pollard and David Graham – pages 70 – 108



    Photo by William Navarro on Unsplash  





  • Department of Service Sector Management Research Projects
    Vol. 1 No. 2 (2023)

    Carlota Eugenia Ashmore-Pascua & Ian Elsmore: Assessing placement students perceptions of university support through the critical incident technique. Pages 1-16.

    Lucy Mazurke & Natalie Haynes: Comparison of chef perceptions on food wastage between luxury hotels and casual dining. Pages 17-31.

    Kat Heron & Karen Soulby: To explore the holiday taking patterns of people aged 70 and over: Patterns, influences and changes over time. Pages 32-53.